Matt Mozingo, owner of the of Miracle Method, a national bathroom and kitchen refinishing franchise, expanded his business by opening the company’s first showroom in Minnesota.
The showroom, which opened March 1 and is located in Burnsville, cost approximately $200,000 to develop. It will serve as a display space for bathroom and kitchen countertop options, while also functioning as a base of operations and administration.
“A lot of what we do is a very visual thing,” said Mozingo, a volunteer firefighter with the Eagan Fire Department. “You need to be able to see it.”
Mozingo has hired a manager to oversee the showroom. He will hire one salesperson and up to three refinishing technicians this year, with the intent to expand in the future.
Mozingo is a passionate business owner, who was drawn to Miracle Method by a genuine belief in the quality of service provided. But his route to small business ownership was far from conventional.
When he graduated high school in 1982, Mozingo enlisted in the marines, serving for four years as an aircraft mechanic.
In 1987, he left the military, and took a job as an airline mechanic for the now-defunct Northwest Airlines, where he remained an employee for 18 years.
However, Mozingo eventually became disenchanted with the corporate culture of Northwest.
“There wasn’t that job satisfaction of making a difference,” said Mozingo.
He became a volunteer firefighter for the Eagan Fire Department as a means of regaining that sense of professional value, a position he still holds today.
Nevertheless, when Northwest airline workers went on strike in 2005, Mozingo saw the opportunity to change his employment situation for the better and decided to go into small business ownership.
He began his new career as owner of Miracle Method Eagan in 2006.
Mozingo’s new position at the franchise was a natural fit. The primary component of the refinishing service Miracle Method provides involves a bonding agent, similar to the adhesives Mozingo used as an airline mechanic.
As Miracle Method continues to grow, Mozingo has found professional satisfaction, providing what he believes to be a high-quality service.
“It’s very gratifying to see people excited,” said Mozingo, of his clients.
And Mozingo works hard to achieve that gratification.
“He’ll get the job done until people are 100 percent satisfied,” said Dennis Mangan, Mozingo’s volunteer fire captain. “He’s a very caring and giving person.”