City Has Little Clout in Comcast Fee Dispute
Eagan residents are upset over increasing fees. But thanks to an FCC ruling, city officials' hands are—for the most part—tied.
Follow Eagan Patch on Twitter | Like us on Facebook | Sign up for our daily newsletter | Blog for us City officials delved into the rabbit hole of cable fees and franchise agreements on Tuesday night during a public dialogue between a Comcast official and residents upset by unexpected charges. The public hearing was prompted by local Comcast subscribers, who voiced concerns over a recent mailing sent out by the company describing a soon-to-be-implemented additional service charge for digital transport adapters. The Eagan City Council hoped the hearing would shed light on the confusion surrounding the charges, and invited Mike Logan, Comcast's director of government affairs, to attend. Here's what they learned: WHAT IS A DIGITAL TRANSPORT …
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Dr Emmett Brown
1:42 pm on Thursday, February 21, 2013
This is Comcast "bait-and-switch" business model. We are in the southeast corner of Eagan and were told last year we would receive 2 free boxes and needed to "rent" 3 additional for $1.99/mo. January 1, 2013 our rates were increased and we are now being charged $9.95/mo. for all five boxes. I honestly hope our council and mayor will put our city contract out for competitive national bids in 2015 … more ›